Pep Boys Auto Parts & Service

Terrible service! I’ve never received such an awful service. Ended up not leaving my car… Do NOT recommend.

Ernesto was very straightforward, clear, and understanding of the needs of my car. He quickly showed me my best option for a battery replacement and quoted me a price almost $200 less than Firestone right down the road! Excellent experience.

Amazing staff all around. Came in with a myriad of problems off a tow truck late in the evening and they were all so helpful and got me out of there and on the road by close. Jude at the front desk was absolutely delightful and made sure I was taken care of. I believe the mechanic was Thomas who went above and beyond to help me. I even drove 45 minutes to go back the next day to have the other issues on my car taken care of. Extremely professional and delightful experience despite the annoyance of having car trouble. Can’t thank you all enough! Highly, highly recommended!

Great customer service. Even thou they were super busy Kevin took the time to explain what my truck needed and what was covered by looking at my previous repairs,that I didn’t needed to pay. Free or covered is always good.

Been standing here for about 14 minutes now and no one has come to the register to check me out. I’ve always hated coming to the store AND NOW I remember why.