Youfit Health Clubs

Good GYM membership but TERRIBLE personal training program. Do NOT sign up for the personal training program , unless you just want to waste or buy frustration here. Information is not made clear to customer , especially the cancellation policy. I did not even know I could just sign up for the JUMP START program and ended up with JUMP START and 3 month personal training program. I signed up for the program on Monday and was asked to come back on Tuesday for training . I showed up and my trainer was not available. She called me and said that her calendar was booked until the following Monday. I knew that something was not right and contacted the Director of the training program to cancel the program or convert it to by session training . I was asked to wait for him to figure it out . I kept asking and 7 days in a row was told to wait. Then he came back and said I’m not allowed to cancel the program or convert it to training by session. For the whole first month , I had only 2 training sessions and Youfit tried to withdraw 3 payments from my account ( $ 188, $152 and $152) just for the first month. I kept coming back to request the cancellation and finally got it done with paper states that I will be responsible for $0.00 for future payment . Thought it was done but I then got billed for 2 month of the personal training ( $304 each and $188 Jump start) . I then request a copy of the agreement and cancellation note . I then knew that during the first 3 days I could just have it cancelled for free , plus I could start with the Jump start program without 3 month training program. He messed it up and I could not cancel anymore after that. I asked for help to remove the unbalance since I have only 2 training so far . I then found out there is no corporation number for customer service. All calls are sent back to the location that I signed up for and the Director of the Training program said no one in this corporation or at Youfit can help me to remove the balance. The only way to remove it is to pay it off. I wish I did not sign up for this training program but I did so I now waste almost $800 for nothing but frustration and no one can help me with it

Be careful with these scam gym. From beginning the try to catch you by offer you a really cheap price for a membership, then they try to offer you training programs, which is never provide you training enough like they said, but the keep charge you money by your bank account automatically ( even though they dont provide you training). That ridiculous policy they never tell you from beginning. Be aware of these scam peopel.

Great atmosphere, great team members, great equipment and great price. There’s plenty of room to get your own work done, even during peak hours. Youfit allows you to bring a guest for free anytime and that promotes fitness to your friends and family free of charge, which is fantastic. I will be with this gym for the foreseeable future.

The gym has 2 floors. The cardio equipment located on the 2nd floor. The staff are super friendly. The gym floor where the weights are has a lot of space. The locker rooms are kept clean and the sauna room is amazing. I love this location. I hope the staff are getting paid for keeping everything professional especially the cleaning man. He really does a good job. A+

recommendation if possible a tv installed out of the sauna so people can watch through a glass would be really cutting edge and probably bring more people.

The staff behind the front desk were excellent. The gym equipment was in good condition.