Bank of America (with Drive-thru ATM)

just closed my acct. nothing to offer as a bank but always trying to sell me something. cant get checks here. cant get a statement printed.. always some fee or service charge.. switched to chase where if I need something people jump to help. at boa it’s like I was inconvenience them every time I asked for help..

90% of the time they only have 1 person working the counter and there’s always a long line. Not a customer friendly place. TD Bank is much better.

with my social security, with my license, with proof of receiving mail in my house … entering my bank account from my phone … I didn’t want to help … because I was lost to give me a temporary card. ..

I went in to make a deposit for my condo Association and needed help with the account number the lady I spoke to was so short with me I had to get the correct name how our account was listed then because we had two account close in figures she told me pick one I can’t tell which one you need really so I ended up making a call and did her job. I’m sorry but this lady needs to know she is there to help the customer anyway she can.

I had the misfortune of visiting this disgraceful branch.
Only two cashiers and the imbecile who served me was Christine, whom was extremely warm to the previous customers ahead of myself; yet, when I approached her window she was “cold” (obviously), uninviting and rude… Didn’t even offer an envelope for my money… A sad and pathetic group of employees to say the least… Thankfully the branch in my area has class and treat their customers as if they are valuable.
I did call to rectify things and was told Christine had a cold and wasn’t feeling well was the reason for her attitude…. To try and pacify the individual who caused the issue made it even worse…. I live 3 minutes from this branch… Needless to say I will travel to Broward Boulevard each and every time.
I shall NEVER return to this despicable place.