Domino’s Pizza

Have ordered to take out before but today i ordered to take out on line. Said it would be ready between 4:15 and 4:25. Got there at 4:25 and my phone said it was ready and to go to fast pass counter. Also saw my name flash on the inside screen. Went inside and was told it wasn’t ready and in the oven. Said we’ll bring it out. Waited 10 minutes and went back in. Not ready. Coming out soon. Ended up getting it at 4:45. Seriously think they were purposely screwing with me. Domino’s is out.

I personally do not like their food. I am from NYC so their pizza or most pizza in Fl taste disgusting to me. Where is the mozzarella? Why is it so small? I gave this place 5 stars, because my kids love their pizza. I order from here at least 3 times a month. It is not expensive and i have 7 kids to feed. The service is fast, 15-20min. I usually call or use the app and order. The staff are very nice and friendly. Delivery takes longer, so I do carry out.

This location is horrible. We ordered a pizza through their app, and noticed it had been 40 minutes and the status was still on “prep”. We called the store to check in, and it was clear that somehow they had forgotten to make our order. They said they’ll make it “now”, and hung up. Finally, the app showed that the driver was on his way. We live about 5-7 minutes from the store, and it had been *another* 25 minutes until the app showed the pizza had been “delivered”. We open the door and… no pizza. We call the store and they claimed that the app is not accurate, and the pizza should be there in another 5 minutes. 15 minutes later the pizza finally arrives and…. there’s meat all over it. We are vegetarians and definitely only ordered cheese. We called the store AGAIN, and the person on the phone essentially didn’t believe us. He tried to tell us that there is no way the pizza could be wrong. I’m sorry but first of all, that is terrible customer service even if he was somehow right. Secondly, we were 100% sure of what we ordered. We finally ended up getting a refund (hopefully). We placed this order at 1:07pm, and the saga ended (with no pizza) at around 3:20. 2+ hours wasted. Awful.

The Friday team is AMAZING! My pizzas are always perfect. Today out of the many times I’ve ordered I was missing a pizza but the team got right to work and quickly fired it up. Thank you all for your hard work and dedication. Keep up the great work.

Good as always but they forgot to cut my pizza yesterday.