International Tool Corporation

I’ve ordered twice from International Tool. Both times I had an issue. The first time I ordered a Bosch laser point and range finder. The pricing was so good and I jumped on the deal. Shipping was delayed but I received my package only about two days late. My second and final order was conducted in mid May. I was to receive a free multi tool gift for my purchase. I received no order updates for nearly two weeks. After reaching out to the firm, they told me shipping was to occur that day. Three days later I still didn’t have a shipping notice. I reached back out to the firm. The next day I received an email informing my order was nearly ready to ship but the free gift went from a multi tool to a t-shirt. Not exactly comparable and I feel like the wool was pulled over my eyes. I would have been amendable to an item change if I was kept up to date. That’s a failure in leadership and training. Have pause when taking advantage of promotional deals from this company.

The great deals go very fast, the website is old and funky. Ordering can be slow and upon resubmitting things drop off or can change, so be mindful. OLDER STOCK on some items. Again make sure you double check your model numbers. Have not ever received phone call or follow up email to date.

Buyer Beware! I placed an order two weeks ago and it still has not been shipped. They originally were responsive and said that one of the products was back ordered. They said they would ship what they had in stock and that the last piece would come in the next few days. Fast forward and it’s been two weeks and they have not shipped any of my order and I have sent emails and tried calling but no one is answering or returning emails. This place seems like a scam!

I made order online they says that order will be shipped in 5-7 days. After 11 I still not received update for my order. They did not reply my emails and had never pickup the phone. I would not recommend this store for online order. I better give my money to Home Depot.

Purchased some tools with a promo code received a great discount was excited to receive the tools until 3 days later they cancelled my order and claimed it was a fraudulat order. What a crock of ****. Will never buy here they will not honor there sales.
Good thing I paid with PayPal had to file a claim to get my money back glad I did that otherwise I probably would have a hard time getting my money back