J D Insurance & Financial Services

J D Insurance & Financial You guys are the best. Monique Thank You for The professional customer service. I Recommend everyone to get insured By J D Insurance!

I can’t really describe how this Insurace agency put me through. Monique is an incompetent agent, because of her lack of professionalism my Driver license was compromised. I was literally suspended. I was out of country and kept in contact with her. Despite, I communicated with her even overseas she never could keep me updated of my policy was canceling. I had my ID suspended, which this affected me in my future rates. This agency is lack of professionalism. I DON’T recommend them by no means!

Rude customer service

Contacted JD Insurance regarding Landlords Insurance, their agent Howard Lawson III gave me a quote for $729. Quote sounded too good to be true called to verify info was assured that all was true. Had Howard start the process of signing up for this policy, with effective date of April 7th. I explained that I was going to make the 1st payment by check the from then on from escrow account. On the morning of March 29th payment information was given.

On March 30th eSign documents were emailed for me to sign, upon reviewing saw some major errors number 1 was owner occupied (house is in Florida, I live in Michigan), I never signed any of the documents. Contacted Howard of the error, he responded back on April 1st It results in a premium change from $729 to $942. Being that this was higher than quoted and very little savings I informed Howard not to proceed with this policy On April 1st. He stated that I would need to eSign cancellation documents. On April 2 received cancellation eDocs. I eSigned the documents upon receipt.

On April 10th received a notice from my mortgage company that a payment request was made out of my escrow account on April 2nd by and to American Tradition Insurance Co. I reviewed my bank account saw payment of $729. was drawn out of my checking account on April 1st. Review my mortgage account saw payment $729. was drawn out of escrow account, for a total payment of $1458. I immediately contacted Howard about this payment and to find out when I would receive my refunds. He stated he would contact American Tradition Insurance Co. and get back tome in 30 minutes. About 2 hours later he called and informed me that a refund would be sent out on Monday April 15th and I would have the check by Wednesday April 17th and if not for me to contact American Tradition Insurance Co. Well today is Wednesday the 17th no check, contacted American Tradition Insurance Co. Was informed by American Tradition Insurance Co that they must hold the payment for 8 days and that the 8 days started on April 7th and that since they are closed on Friday April 19th the check should be sent out on Monday April 22nd (my guess they use common core math for their calculation of 8 days).

Tried to contact Howard on April 17th guess he was in hiding another person taking the call tried to inform me that the check was mailed out and that it could take a week or more. When I asked to speak to supervisor was given a song and dance. Basically, I was told it was MY fault for making the check payment and that many landlords live in their single-family rental house 1,800 miles from their actual residence.

Save yourself some upfront aggregation find a different insurance agency, just think if what my be if there was to be a claim.

As a business owner, I know that long days are demanding. Jackie waited until 7 pm when they close at 6, and she also cam in 75$ less than Geico on the Downpayment, and 90$ less on the monthly.

I gave her my credit card number, and she had everything in order for me to sign and initial when I walked in. She provided the clear case folder to slide your insurance docs in for the glovebox, so they look organized when you have to produce them.

A class act. Do yourself a favor if you need insurance….go here. It also smells very fresh and clean inside the offices.