Pollo Tropical

Ordered some black beans and it was 90% liquid with 10 to 15 black beans. Come on. The only reason for two stars is because I like Pollo Tropical but this location or whomever served this needs to learn customer service if you want people to come back. Although they probably don’t care because they are just a regular worker.

Update: thank you to the owner for a kind message and great customer service, added 2 stars 😉

Ordered some black beans and it was 90% liquid with 10 to 15 black beans. Come on. The only reason for two stars is because I like Pollo Tropical but this location or whomever served this needs to learn customer service if you want people to come back. Although they probably don’t care because they are just a regular worker.

Update: thank you to the owner for a kind message and great customer service, added 2 stars 😉

Ordered some black beans and it was 90% liquid with 10 to 15 black beans. Come on. The only reason for two stars is because I like Pollo Tropical but this location or whomever served this needs to learn customer service if you want people to come back. Although they probably don’t care because they are just a regular worker.

Update: thank you to the owner for a kind message and great customer service, added 2 stars 😉

Ordered some black beans and it was 90% liquid with 10 to 15 black beans. Come on. The only reason for two stars is because I like Pollo Tropical but this location or whomever served this needs to learn customer service if you want people to come back. Although they probably don’t care because they are just a regular worker.

Update: thank you to the owner for a kind message and great customer service, added 2 stars 😉

I’ve been to many Pollo Tropical before with my family, but nothing comparing to this one. is awesome. The service was great. The food was fresh and very satisfying. The restaurant very clean. For sure I’ll be back with my family. And will recommend it to my friends. Thank you.

I’ve been to many Pollo Tropical before with my family, but nothing comparing to this one. is awesome. The service was great. The food was fresh and very satisfying. The restaurant very clean. For sure I’ll be back with my family. And will recommend it to my friends. Thank you.

I’ve been to many Pollo Tropical before with my family, but nothing comparing to this one. is awesome. The service was great. The food was fresh and very satisfying. The restaurant very clean. For sure I’ll be back with my family. And will recommend it to my friends. Thank you.

I’ve been to many Pollo Tropical before with my family, but nothing comparing to this one. is awesome. The service was great. The food was fresh and very satisfying. The restaurant very clean. For sure I’ll be back with my family. And will recommend it to my friends. Thank you.

Last night we had the best time at dinner that I think I’ve ever had! Our server Jessie was adorable and full of personality plus. She was attentive, entertaining and knowledgeable. She is a huge asset to the restaurant and deserves much kudos. We will definitely be back soon!

Last night we had the best time at dinner that I think I’ve ever had! Our server Jessie was adorable and full of personality plus. She was attentive, entertaining and knowledgeable. She is a huge asset to the restaurant and deserves much kudos. We will definitely be back soon!