Rose Pharmacy

Great customer service, found what I was looking for. Unbeatable prices. Will definitely go back.

I went to Rose Pharmacy located across the Westside Regional Hospital to purchase a raised toilet seat for my mother who was at the hospital and was being discharged on the following day. The owner asked me how much my mother weighed and recommended a toilet seat that cost $70.00. Once my mother got discharged the day after, I realized the toilet seat was too small and immediately took it to store to be exchanged. The old man who sold me the toilet seat welcomed me back with a major attitude and asked me how I can help you like I was some sort of criminal. I explained to him that the toilet seat raise he sold me the day before was too small and needed a bigger one. He flat out told me he doesn’t accept returns and needed to leave his store. I told him I was never told about their return policies when I made the purchase. At that moment, he pointed out to a separate piece of paper that was attached to my receipt by the older lady who I believe to be his wife. I told him that they have a very deceptive practice because they need to let their customers be aware items sold in their store are non-refundable and not just attaching a piece of paper in the receipts after the item is purchased without customers’ knowledge. I do not recommend anyone to buy anything at Rose Pharmacy due to their dirty and deceptive practices. I was left with a useless item that ended costing me $70.00. See pictures attached.

Old fashioned pharmacy with a lot of medical supplies and personal attention from staff and owner.

They had the type of bandages I was looking for.