24 Hour Fitness

Signed up a couple of months ago and I couldn’t be happier. Great customer service, great classes and awesome trainers. I’ve brought 4 of my friends here since I signed up and they love it too

The original 24 fitness we were going to in Plantation canceled the kids club. We had bought 4 memberships from Costco for our family of 4. We were forced to change to the super club and wouldn’t have minded it. Upon going there (the super club) during the holiday season, we were told it ( by one of the managers) it would have been 10$ extra. That was wrong. When came back to actually sign up, after the holiday season, apparently it was 40$ extra per person for my whole family except for the person the kids club was attached to. That manager gave us the 10$ figure without looking at my contract which said Costco. Apparently they wouldn’t honor Memberships bought at Costco. So I called Costco and of course, in true Costco fashion, they returned ALL my money! IN FULL!!! That’s why Costco will always have my business and the four of us will never step foot in a 24 hour fitness!! Customer service goes a long way. If these memberships would have been honored, we would have stayed with 24. But they lost not one but 4 members! That’s the worst customer service I’ve seen in a long time.

This 24Fitness gym is substantialy we’ll maintain and a great place to work out.

I come from California with Sport membership. Most have a pool with three lanes, sauna, steam room and whirlpool. I am a swimmer and this facility is in tip top shape. They have upgraded the pool area and I did enjoy their work.

The work out room upstairs is well layout and all machine are working and keep maintenance up to date.

I have been working out here for over a week and it is a great place.

Not a bad gym but this jacuzzi has been down for over a month now. For context their entire renovation took maybe 2 months. And by renovation I mean new tile and restructuring walls etc. This is completely unacceptable. If you look at the picture, the caution tape hasn’t even moved in that time. Meaning nobody is doing anything.. OVER A MONTH!

Update: Now it’s entirely closed. Pool, sauna, jacuzzi, steam room. Big piles of sand and bricks.

“Hey what are they doing?”
“I don’t know. They said it will be finished on the 16th.”

At first I thought, three days, not too bad. They’re prolly just fixing some stuff. Guess what.. The 16th is over. No progress. Let’s see if my credit card gets billed. Bet ya that works perfectly!

Lots of room and a great variety of classes