Burger King

Ordered Fish Sandwich Meal….the fish was PRACTICALLY FROZEN….decided to check my food before returning home….ended up making a U-Turn to return my order….I advised the manager about my order
she replied the oven was broken….then …WHY WOULD YOU KNOWINGLY SERVE FROZEN FOOD TO A CUSTOMER ( crickets)! Have PRIDE in what you do, EMPATHY in what you do!!!!!
AWFUL !!!!!!
CHECK YOUR FOOD BEFORE…YOU LEAVE🤐🤐🤐

Ordered Fish Sandwich Meal….the fish was PRACTICALLY FROZEN….decided to check my food before returning home….ended up making a U-Turn to return my order….I advised the manager about my order
she replied the oven was broken….then …WHY WOULD YOU KNOWINGLY SERVE FROZEN FOOD TO A CUSTOMER ( crickets)! Have PRIDE in what you do, EMPATHY in what you do!!!!!
AWFUL !!!!!!
CHECK YOUR FOOD BEFORE…YOU LEAVE🤐🤐🤐

Ordered Fish Sandwich Meal….the fish was PRACTICALLY FROZEN….decided to check my food before returning home….ended up making a U-Turn to return my order….I advised the manager about my order
she replied the oven was broken….then …WHY WOULD YOU KNOWINGLY SERVE FROZEN FOOD TO A CUSTOMER ( crickets)! Have PRIDE in what you do, EMPATHY in what you do!!!!!
AWFUL !!!!!!
CHECK YOUR FOOD BEFORE…YOU LEAVE🤐🤐🤐

This message if for an order placed 05/27/2020 but the lady taking the order (Gisselle) didn’t provide me of a valid receipt for my survey.
Last night I went to this location since I got two coupons for the Impossible Burger with T-Mobile. When we got to the speaker the lady had an attitude, we explained we had the coupon and without asking what else we wanted or how we want it, she didn’t let us talk and sent us to the next window. While we were there she started taking the order from the car behind us (totally disrespectful since we were first) she didn’t even acknowledge we were there. Out of the back comes another lady and says “here’s your order” we said it’s not possible because we haven’t order and the first lady we talked to (Gisselle) now comes close to the window and says that’s your food with a very bad attitude. We explained she didn’t took our order, I have a severe Egg allergy I said no mayo, she rolled her eyes at us and didn’t let us finish our order again, at this point we’ve been waiting for around 10/15 min on a drive thru, we were finally able to order fries. They give us the bag without the receipt and I request it, I got a paper without the survey option. Gisselle has the worst customer service in the planet, she shouldn’t be on a position that interacts with customers.
We got home, the fries were cold and soggy and to our surprise they only changed the top bun of the burger my lettuce, tomato and onions had mayo in it, this is completely unacceptable! If I didn’t check I would’ve end up in the hospital thanks to the ineptitude of the people working at this location. I’m going to make sure I’m heard so this never happens again to me or anyone else. It is an allergy and you guys could’ve been responsible for me being sick for days! And on top of everything I didn’t have dinner because of this situation. Totally disappointed Gisselle and the person responsible for making our food should be trained again so they understand the magnitude of an allergy!

This message if for an order placed 05/27/2020 but the lady taking the order (Gisselle) didn’t provide me of a valid receipt for my survey.
Last night I went to this location since I got two coupons for the Impossible Burger with T-Mobile. When we got to the speaker the lady had an attitude, we explained we had the coupon and without asking what else we wanted or how we want it, she didn’t let us talk and sent us to the next window. While we were there she started taking the order from the car behind us (totally disrespectful since we were first) she didn’t even acknowledge we were there. Out of the back comes another lady and says “here’s your order” we said it’s not possible because we haven’t order and the first lady we talked to (Gisselle) now comes close to the window and says that’s your food with a very bad attitude. We explained she didn’t took our order, I have a severe Egg allergy I said no mayo, she rolled her eyes at us and didn’t let us finish our order again, at this point we’ve been waiting for around 10/15 min on a drive thru, we were finally able to order fries. They give us the bag without the receipt and I request it, I got a paper without the survey option. Gisselle has the worst customer service in the planet, she shouldn’t be on a position that interacts with customers.
We got home, the fries were cold and soggy and to our surprise they only changed the top bun of the burger my lettuce, tomato and onions had mayo in it, this is completely unacceptable! If I didn’t check I would’ve end up in the hospital thanks to the ineptitude of the people working at this location. I’m going to make sure I’m heard so this never happens again to me or anyone else. It is an allergy and you guys could’ve been responsible for me being sick for days! And on top of everything I didn’t have dinner because of this situation. Totally disappointed Gisselle and the person responsible for making our food should be trained again so they understand the magnitude of an allergy!

This message if for an order placed 05/27/2020 but the lady taking the order (Gisselle) didn’t provide me of a valid receipt for my survey.
Last night I went to this location since I got two coupons for the Impossible Burger with T-Mobile. When we got to the speaker the lady had an attitude, we explained we had the coupon and without asking what else we wanted or how we want it, she didn’t let us talk and sent us to the next window. While we were there she started taking the order from the car behind us (totally disrespectful since we were first) she didn’t even acknowledge we were there. Out of the back comes another lady and says “here’s your order” we said it’s not possible because we haven’t order and the first lady we talked to (Gisselle) now comes close to the window and says that’s your food with a very bad attitude. We explained she didn’t took our order, I have a severe Egg allergy I said no mayo, she rolled her eyes at us and didn’t let us finish our order again, at this point we’ve been waiting for around 10/15 min on a drive thru, we were finally able to order fries. They give us the bag without the receipt and I request it, I got a paper without the survey option. Gisselle has the worst customer service in the planet, she shouldn’t be on a position that interacts with customers.
We got home, the fries were cold and soggy and to our surprise they only changed the top bun of the burger my lettuce, tomato and onions had mayo in it, this is completely unacceptable! If I didn’t check I would’ve end up in the hospital thanks to the ineptitude of the people working at this location. I’m going to make sure I’m heard so this never happens again to me or anyone else. It is an allergy and you guys could’ve been responsible for me being sick for days! And on top of everything I didn’t have dinner because of this situation. Totally disappointed Gisselle and the person responsible for making our food should be trained again so they understand the magnitude of an allergy!

8 Nuggets $1 great price. The lady that help me was extremely pleasant.

8 Nuggets $1 great price. The lady that help me was extremely pleasant.

8 Nuggets $1 great price. The lady that help me was extremely pleasant.

Decently made food for a burger king, but some staff has a serious attitude and issues answering questions about their menu. They also have been known to take offence when given a coupon from the coupons mailed out. I’d rather deal with a Burger King off the Turnpike!!