Sheraton Suites Fort Lauderdale Plantation

Very comfortable and staff is very helpful.
A white lady with curly hair at front desk very professional and helpful.
Love it. Thank you.

Very nice customer service from the front desk to the maintenance staff, everyone was professional and friendly, room clean and no concerns especially during this COVID-19 times, I will come back again.

Very nice rooms. Great staff. Restaurant service a bit slow. Construction going on all around the hotel but not a big deal. Convenient to the airport and to the arena. Definitely will stay there again. Staff was very attentive and checked on us several times during our stay. Concierge lounge was modest size but very nice. Good food and great people.

Reserved this hotel due to the fact that all rooms are suites. Nice hotel and nice staff. Close to mall, restaurants and arena. The restaurant and bar, on a busy evening, only had one person on each end– so the waits were long. Food prices are reasonable, and the portions generous. There is a concierge lounge that offers a light breakfast and dinner. Our stay was comfortable; we would use the hotel again.

We were part of a group that arrived on Feb. 15/20, late in the evening due to a delayed flight. The kitchen graciously agreed to stay open. Even though the hotel had received detailed instructions a month before, we got a king suite instead of two doubles. When I called down, I was told that the horrible sofa bed would have to do. Even though room service was supposedly available, no one was answering the phone. I had to go to the bar and order a sandwich and wait and wait. When I opened the bag in the room, the promised salad was missing and the advertised smoothie was nowhere. For a high class hotel, pretty shoddy! The suite was very nice but at night, the bed is the most important.