SunTrust

the employee Sandra Velez, I use and I enter my accounts without authorization! It’s very dangerous that he did that! even more that I do not take into account that I had told him that I did not want him to enter my accounts! It was very rude and impotent for me!

I was already unimpressed with Suntrust’s business hours of 9-4pm, including the drive thru teller! What year do they think we’re in??? 1940? VERY inconvenient and a bad business practice. I’ve been contemplating closing my accounts with them for quite some time but delayed it because of the hassle. Now for the last few days their online banking system is down!!!! In this day and age why is it taking days to get this resolved. You close at 4 pm and now I can’t access my account online?!? This was the final straw. I will be closing my accounts. Avoid this bank…..their practices are archaic and their business handling is ridiculously slow. There are so many good banks out there, don’t waste your time with Suntrust

Sandra Vélez is the best!!
She has helped me out with forms I have to fill out for USCG in almost no time…

The new hours of operation are very,very inconvenient for businesses.
9:00 – 4:00 ??
I used to be able to make deposits at the drive thru before going to my office, and certainly after work before 5:00 if needed.
I’m certainly going to have to rethink staying with Sun Trust.