The UPS Store

Been coming to this store for years and this will be my last day visiting this store the store clerk was very unprofessional and ignore my issue he talked down to me and ignore me after to speak to his coworker I do several business here and never again will follow up with corporate ,store owner and better business bureau.

The staff is really rude, I had an appointment at 9:30a.m (I scheduled thru the website) and when I arrived there it was closed, I call them and the guy in the phone told me that the store open at 10am. .. basically it didn’t matter if I have the appointment and I couldn’t notarized my documents.

No wonder this location has so many negative reviews! I’ve had several terrible experiences here. A purchase I made at Gap gave me the option (on the website) to have it shipped to the store for safety. When I went to pick up my package, the manager decided he would charge me $5 just to pick it up! I had done this before with no issues, but today, he just decided to make up a fee! His reasoning is that I don’t have a PO Box. Nooooo, if Gap offers this service for FREE, you cannot just MAKE UP A FEE. Actually, he said they were returning the package.
Super rude and their prices are very high. Will never return as this is not the 1st time they have tried to scam me. Please read other similar reviews. Location on University and Atlantic is much better.

Shoutout to Paul for his amazing customer service; very friendly and fast transaction. Definitely recommend this location!

First time using services at this particular location and unfortunately had a terrible experience. Went in with baby in arms and older child, as the employee was assisting me with a shipment the owner who goes by the name Paul called my son’s attention and told him to stop that when my 7 yr old was just looking at the postcards. Told my son to stay next to me but as any other child kept wondering around the store. After I was done and ready to leave the store my son was playing with bubble wrap and these man screamed by child asking him to stop. I told him to mind his manners and confronted him about finding a better way to address things mostly with kids. That man was rude and with lack of customer service and disrespected me and my child, he challenged me and questioned my parenting. On the other hand Kevin was helpful and diligent. However, I would never come back to these place neither recommend these location, I find them racist and unable to care for their local customers.